Privacy policy
Privacy policy
Last modified: November 15, 2023
1. Introduction
Effective Date: August 2nd, 2024
Last Updated: December 12th, 2024
Welcome to United Physicians, Surgeons & Healthcare Professionals Association (UPSHPA). Your privacy is of utmost importance to us. This Privacy Policy explains how UBSBC Inc., operating UPSHPA (https://upshpa.com), collects, uses, discloses, and safeguards your information when you use our website and services.
By accessing UPSHPA, you acknowledge and agree to this Privacy Policy and our handling of personal data in accordance with applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We collect personal and non-personal data when you use UPSHPA:
2.1 Personal Information
We collect personal information when you register, apply for membership, or interact with our services, including:
Full Name
Email Address
Phone Number
Mailing Address
Professional Credentials (e.g., medical license number)
Payment & Billing Information (if applicable)
User Account Preferences
Communications & Correspondence
2.2 Non-Personal Information
We automatically collect non-personal data when you interact with our website:
IP Address
Browser Type & Version
Device Information
Website Usage Data (e.g., pages visited, time spent on site)
Cookies & Tracking Technologies (see Section 7 below)
3. How We Use Your Information
We use collected data to:
Provide and manage UPSHPA services, memberships, and user accounts
Process payments and verify professional credentials
Improve website functionality and user experience
Communicate with users regarding services, updates, and promotions
Protect against fraud, unauthorized access, and security threats
Comply with legal and regulatory obligations
Conduct research, analysis, and statistical reporting
4. How We Share Your Information
We do not sell or rent your personal information. However, we may share data in the following cases:
4.1 Service Providers & Third Parties
We work with trusted third parties to provide services such as:
Payment Processing (e.g., Stripe, PayPal)
Website Analytics (e.g., Google Analytics)
Customer Support & Communication Tools
Legal & Compliance Services
4.2 Legal Compliance
We may disclose personal information if required by law, regulatory authorities, court orders, or law enforcement agencies.
4.3 Business Transfers
In the event of a merger, acquisition, or business restructuring, your personal data may be transferred to the new entity under this Privacy Policy.
5. Data Retention & Security
5.1 Data Retention
We retain personal data only as long as necessary for business operations, legal obligations, or as required by applicable regulations.
5.2 Data Security
We implement strict security measures to protect your personal information from unauthorized access, loss, or misuse, including:
Encrypted Data Storage
Secure Payment Processing
Role-Based Access Controls
Regular Security Audits & Compliance Checks
However, no online platform can guarantee 100% security. We advise users to take precautions, such as using strong passwords and keeping account details private.
6. Your Rights & Choices
You have rights regarding your personal data under Canadian Privacy Laws, including:
Access & Correction – You can request a copy of your data or correct inaccurate details.
Opt-Out of Communications – Unsubscribe from marketing emails or promotional messages.
Data Deletion – Request the removal of your personal information, subject to legal limitations.
Restrict Processing – Object to certain uses of your data.
To exercise these rights, contact us at privacy@upshpa.com.
7. Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance user experience and collect analytics data.
7.1 Types of Cookies We Use
Essential Cookies – Required for site functionality.
Analytics Cookies – Help analyze website traffic.
Marketing Cookies – Used for personalized advertising (where applicable).
You can manage cookie settings through your browser or opt out of tracking via tools such as Google Analytics Opt-Out.
8. Third-Party Links & External Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their Privacy Policies before submitting personal information.
9. Children's Privacy
UPSHPA is intended for healthcare professionals and adults. We do not knowingly collect data from children under 16 years old. If we discover such data, we will promptly delete it.
10. International Data Transfers
If you access UPSHPA outside Canada, your data may be transferred internationally in compliance with Canadian Data Protection Laws.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with the “Last Updated” date at the top of this page. Continued use of our website after updates indicates acceptance of the revised policy.
12. Contact Us
For any questions regarding this Privacy Policy, please contact us:
📍 UBSBC Inc.
📍 Address: 116-5100 Anderson Way, Vernon, BC V1T 0C4, Canada
📧 Email: privacy@upshpa.com
🌐 Website: https://upshpa.com